Returns & refunds
Your right to cancel
You can cancel your order for any reason within 14 days of receiving it. To cancel, contact us on 01452 856856 or email motorhomemedics@hotmail.com. Send the item back to us within 14 days of telling us, and we'll refund the price paid and the cost of standard delivery within 14 days of receiving it back.
You're responsible for the cost of returning the item unless it's faulty or not as described.
Where to send returns: Motorhome Medics LTD (RV Spares), Brook Farm, Oakle Street, Minsterworth, Gloucester, GL2 8JR.
Faulty or damaged items
If an item arrives faulty, damaged, or not as described, the above 14-day window doesn't apply and we'll cover return postage. Call us on 01452 856856 or email motorhomemedics@hotmail.com. This doesn't affect your other statutory rights.